The City of Tillamook Online Payment Portal is a modern, easy-to-use tool to help you track your utility usage, pay your bill online, enroll in automated payments, sign up for paperless billing, and receive important notifications on any device anywhere.
To sign up for any of these services, please click here.
WE OFFER SEVERAL WAYS TO PAY YOUR BILL:
- You may pay in person or by mail at our office located at 210 Laurel Avenue, Tillamook OR 97141. We are open Monday-Thursday 7:30 AM to 5:30 PM.
- You may call our office during our business hours at (503) 842-2343 and make a payment over the phone using a credit card or bank account free of charge.
- You may drop your payment in our convenient drop box located on the corner of 3rd Street and Laurel Avenue.
Water Leak Information - click here
Introducing our new ServLine Protection Program. In the event of a costly water bill caused by high water usage due to a qualifying leak or line break, the City of Tillamook’s leak loss protection program covers the costly utility bill once the active cause of the leak has been repaired. All eligible City of Tillamook customers (those with 2" or smaller meters) are automatically enrolled in our optional expanded Water Leak Loss Protection Program and charges will appear on your utility bill beginning on the July 2024 statements.
Please call 844-952-0744 or click here to decline protection and accept full responsibility for all excess water charges caused by a leak.
Sewer Line Insurance - click here
The City of Tillamook has a parnership with Service Line Warranties of America (SLWA), an independent company. SLWA is available to all residential customers, (not available for commercial customers) The City encourages all residential property owners to consider signing up for this low-cost warranty service to help with the fees associated with sewer lateral line replacement.
Click here to read about what a sewer lateral line is and the City's requirements for sewer lateral inspections!
